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"You Get What You Measure"
n business improvement circles, we often hear the phrase, "You get what you measure." This phrase is commonly used when discussing Key Performance Indicators (KPIs) centered around business improvement initiatives. Similarly, "You can't manage what you don't measure" is another excellent adage. Unless you measure something, you don't know whether it is getting better or worse. You can't manage business improvements if you don't measure to see what is getting better and what i

Roger Pujol, CPIM, CSCP
Apr 30, 20212 min read


Top Business Pain Points in 2025 (And How to Fix Them)
In any business, growth doesn’t come without friction. Whether managing a growing manufacturing operation or scaling a service-based business, you will encounter obstacles that slow you down or block your path altogether. These roadblocks are called business pain points—and identifying them is the first step toward solving them.

Roger Pujol, CPIM, CSCP
Jan 1, 20213 min read
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